Contact Ctrl Alt: enquiries, offices and complaints

The fastest ways to contact Ctrl Alt are the enquiry form and [email protected] for new mandates and general questions, and [email protected] for complaints, which are acknowledged within 24 hours; the firm does not publish a telephone number, and its services are for professional or institutional investors only.

Last updated 11 October 2026

Enquiry form

Our services can only be used by professional or institutional investors. The information on this website is not directed at or intended to be used by retail clients. Use the form for a new mandate, a partnership or a general question.

Full name

Organisation

Work email

Area of interest The options mirror the live enquiry form.

Message

I confirm that I am a professional or institutional investor, or that I act for one.

The form sends nothing to a server. The button opens your email application with the message addressed to [email protected], and you can also write to that address directly. How the details are used is set out in the privacy notice.

Email and official channels

General enquiries and new mandates: [email protected]
Also reached by the enquiry form. No response time is published.
Complaints: [email protected]
Acknowledged within 24 hours. Final response within 8 weeks (UK procedure).
Careers: [email protected]
Telephone: Ctrl Alt does not provide phone support and publishes no telephone number.
Official domain and profile: The official website is ctrl-alt.co and email comes from addresses ending in @ctrl-alt.co. The company profile is Ctrl Alt on LinkedIn.
Media enquiries: No separate press address is published. Write to [email protected].
Phishing and impersonation: Ctrl Alt will not ask for wallet private keys, recovery phrases or passwords by email, message or social media. Treat a message from any other domain as unofficial and report it to [email protected].

Registered offices

One registered office for each regulated entity, with its company number and its regulator's reference.

London, United Kingdom

Ctrl Alt Ltd
86-90 Paul Street, London, England, EC2A 4NE

Company no. 16547640, England and Wales. Authorised and regulated by the Financial Conduct Authority, FRN 1045023.

Dundalk, Ireland

Ctrl Alt Technologies Limited
Unit 2, Creative Spark, Clontygora Drive, Dundalk, Louth, A91 HF77, Ireland

Companies Registration Office no. 737431. Authorised as an investment firm under MiFID by the Central Bank of Ireland, reference C571300.

St Peter Port, Guernsey

Ctrl Alt Corporate Services Limited
Upper House, 16-20 Smith Street, St Peter Port, Guernsey GY1 2JQ

Guernsey registration no. 78152. Licensed by the Guernsey Financial Services Commission, GFSC reference 3085959.

Dubai, United Arab Emirates

Ctrl Alt Solutions DMCC
Unit No UT-11-CEO-24, DMCC Business Centre, Level No. 11, Uptown Tower, Dubai, United Arab Emirates

Company no. DMCC199928. Licensed by Dubai's Virtual Assets Regulatory Authority, VASP Licence VL/25/05/002.

London is the global headquarters. Ctrl Alt also lists an office in Belfast, for which no street address is published. Visits to any office are by appointment.

Complaints

To complain about a service of Ctrl Alt Ltd, email [email protected] or write to the London registered office. The UK procedure sets four time limits.

Within 24 hours
The firm acknowledges your complaint.
Within 3 working days
The firm aims to resolve it.
After 5 working days
You receive an update if the complaint is still open, and then at least every 4 weeks.
Within 8 weeks
The firm gives its final response.

If you are not satisfied with the final response, or 8 weeks pass without one, an eligible complainant can refer the complaint to the Financial Ombudsman Service: [email protected], 0800 023 4567, Exchange Tower, London, E14 9SR.

What is and is not yet published for the Irish, Guernsey and Dubai entities is set out in the full complaints procedure.

Before you write

Many first questions are answered on these pages.

The four regulated entities are listed with their numbers and register links under Registered offices above and in the block at the foot of every page. For an overview of the firm, start from the Ctrl Alt home page.

Starting a tokenisation mandate?

Tell us the asset, the wrapper and where your investors are, so the right entity can reply. Ctrl Alt's services can only be used by professional or institutional investors.

Send an enquiry