Ctrl Alt FAQ: tokenisation process, licences and eligibility

This tokenisation FAQ gives short answers to the questions institutions ask before contacting Ctrl Alt: who can use the service (professional and institutional investors only), how a tokenisation (tokenization) mandate runs in four steps, which regulator licenses each of the four entities, how the Dubai property project works, what is published about pricing and how to complain.

Each answer is specific to Ctrl Alt and points to the page that holds the detail. The facts come from Ctrl Alt's own published statements and from the public registers of its four regulators; where nothing is published, the answer says so. General questions about tokenisation are answered in the Insights guides, and the terms used below are defined in the glossary.

Eligibility and getting started

Who can use Ctrl Alt's services?

Professional and institutional investors only. Ctrl Alt states that its services can only be used by professional or institutional investors and that its website is not directed at retail clients. In the EEA, Ctrl Alt Technologies Limited serves eligible counterparties and professional clients as defined under MiFID. In Dubai, the VARA licence (VL/25/05/002) is limited to Qualified and Institutional Investors. There is more about the Ctrl Alt entities on the company page.

Does Ctrl Alt give investment advice?

No. Ctrl Alt does not provide investment advice or recommendations, and nothing on this page is investment advice. The company structures, issues and manages tokenised products for its clients; whether a product suits an investor is for that investor and its own advisers to decide. Capital is at risk when investing. The risks are set out in the risk disclosure for tokenised assets.

How do we start a tokenisation project?

Send an enquiry to [email protected] or use the enquiry form to contact the team. The first of Ctrl Alt's four published steps is consultation and strategy. No checklist is published, but as a starting point bring a description of the asset and its owner, the investors the product is meant for and the jurisdictions involved, because the entity and licence that apply follow from them.

United Kingdom: Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment and you are unlikely to be protected if something goes wrong.

Dubai (VARA): Virtual Assets may lose their value in full or in part, and are subject to extreme volatility. The owner or investor in a Virtual Asset can lose all the money or other value they invest, and does not benefit from any form of financial protection.

Our services can only be used by professional or institutional investors. When investing, your capital is at risk. The value of an investment may go down as well as up and past performance is not a reliable indicator of future results.

The tokenisation process

Which asset classes has Ctrl Alt tokenised?

Real estate, private credit, funds and commodities are the classes Ctrl Alt names in reporting over $1.8 billion in assets tokenised as of September 2026, a company-reported figure. Dated transactions on record include Dubai property for Dubai Land Department, a structured product on Solana and a debt transaction for a UK bank in Guernsey. See how the asset tokenisation platform works.

How does a Ctrl Alt mandate run?

In four published steps: consultation and strategy; planning, structuring, legal and compliance; technical implementation and tokenisation; then launch, distribution and management. The legal wrapper can be a special purpose vehicle, a fund or a structured product. The four delivery steps of a mandate are described on the platform page, and fund managers should read fund tokenisation for asset managers.

How long does a mandate take?

No duration is published. Ctrl Alt gives no timeline for a mandate or for any of its four steps, so none is quoted here. Timing depends on the asset, the legal wrapper, the jurisdictions and the approvals required, so ask for an estimate in the first consultation. The sequence is explained in the guide to real-world asset tokenisation.

Which blockchains has Ctrl Alt used?

The XRP Ledger and Solana are the two public ledgers named in Ctrl Alt's announcements. The XRP Ledger was selected for Dubai Land Department's Real Estate Tokenization Project, launched on , and Solana carries the structured product announced on . No list of supported chains is published, so raise any other ledger in your enquiry.

Regulation and licences

Which regulators supervise Ctrl Alt's entities?

Four regulators, one for each entity: the Financial Conduct Authority (Ctrl Alt Ltd, FRN 1045023), the Central Bank of Ireland (Ctrl Alt Technologies Limited, reference C571300), the Guernsey Financial Services Commission (Ctrl Alt Corporate Services Limited, reference 3085959) and Dubai's Virtual Assets Regulatory Authority (Ctrl Alt Solutions DMCC, VASP Licence VL/25/05/002). What each licence covers is set out under licences and how to verify them.

Which entity will we contract with?

It depends on the service and the market, and no allocation is published, so ask Ctrl Alt to confirm it before a mandate starts. The registers give a guide: Ctrl Alt Ltd for UK business (FCA, FRN 1045023), the Irish entity for EEA professional clients (Central Bank of Ireland reference C571300), the Guernsey entity for vehicles and registers (GFSC reference 3085959) and the Dubai entity under VASP Licence VL/25/05/002. See the legal entity table on the About page.

How can we verify the licences?

Look up each reference on the regulator's own register: FRN 1045023 on the FCA Register, C571300 on the Central Bank of Ireland register, 3085959 on the GFSC register and VL/25/05/002 on the VARA public register. This site last checked the entries on 11 October 2026. What each regime covers is explained in the guide to UK and UAE regulation.

Real estate and the Dubai project

What is Ctrl Alt's role in the Dubai Land Department project?

Ctrl Alt is the tokenisation partner for Dubai Land Department's Real Estate Tokenization Project, launched on with VARA, the Dubai Future Foundation and Prypco. Its Dubai entity issues the property tokens on the XRP Ledger under VASP Licence VL/25/05/002 and uses Ripple's institutional custody technology. Phase two, with controlled secondary market trading, began on . The guide to real estate tokenisation in Dubai covers the structure.

Can individuals buy the property tokens through Ctrl Alt?

Not as retail clients. The VARA public register limits Ctrl Alt's own Broker-Dealer and VA Issuance services to Qualified and Institutional Investors (VASP Licence VL/25/05/002). Dubai Land Department says the project is executed through the Prypco Mint platform, which a separate distributor runs under its own licence and terms. Nothing on this page is an invitation to acquire tokens. Asset owners and public bodies should read real estate tokenisation for governments and asset owners.

Pricing

Does Ctrl Alt publish prices?

No. No price list or fee schedule appears anywhere on Ctrl Alt's website, as checked on , so a figure has to be requested for each mandate. The page on pricing and cost drivers sets out the cost components of a mandate, what moves the price up or down and what to ask for in a quote.

Are there minimum sizes?

None is published. Ctrl Alt states no minimum mandate size, minimum investment or minimum ticket on its website. Ask whether a minimum applies, and whether it differs by asset class or entity, when you request a quotation. For scale only, the pilot stage of the Dubai project tokenised ten properties worth more than $5 million (AED 18.5 million) in total. See the cost drivers of a tokenisation mandate.

Security and custody

Is Ctrl Alt ISO 27001 certified?

Ctrl Alt announced ISO 27001 certification on , granted by NQA, which it describes as an independent, UKAS-accredited auditor. The certificate number, scope and expiry date are not published, so the current status cannot be confirmed from the website. Ask for the certificate during due diligence. What is on record is listed with the security and custody evidence.

Who holds the keys?

For the Dubai property tokens, the issuer does. The token whitepapers describe custodial wallets hosted and controlled by Ctrl Alt's Dubai entity, built on Ripple's institutional custody technology, and say that private wallets are not supported. Custody arrangements for other mandates are not published. The UK entity states that it applies segregation measures and oversees third-party custodians where it safeguards client assets. See how custody is evidenced.

Complaints and contact

How do I make a complaint?

Email [email protected] or write to Ctrl Alt Ltd, 86-90 Paul Street, London, EC2A 4NE. Under the UK procedure, a complaint is acknowledged within 24 hours, Ctrl Alt aims to resolve it within 3 working days, an update follows after 5 working days and then at least every 4 weeks, and the longest period is 8 weeks. The published escalation route is the Financial Ombudsman Service. Each entity's route is under how to make a complaint.

Is there a telephone number?

No telephone number is published on Ctrl Alt's website. The published channels are email ([email protected] for enquiries, [email protected] for complaints and [email protected] for recruitment), the enquiry form and the company's LinkedIn page. If someone telephones claiming to represent Ctrl Alt, confirm the request through one of these addresses before acting on it.

Support channels

General enquiries
[email protected]
Enquiry form
Enquiry form on the contact page
Complaints
[email protected], or by post to Ctrl Alt Ltd, 86-90 Paul Street, London, England, EC2A 4NE
Careers
[email protected]
LinkedIn
Ctrl Alt on LinkedIn
Telephone
None published; see the answer above.
Note

Ctrl Alt does not provide investment advice or recommendations. This page is for information only and is not investment advice. For the company overview and the licence ledger, start from the Ctrl Alt home page.

A question this page does not answer?

Send it with the asset, the wrapper and the jurisdictions you have in mind, so the reply can name the entity that would act. Ctrl Alt's services can only be used by professional or institutional investors.